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USB port not working

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Case: bitfenix raider
Motherboard: ASUS P8z77-v LK

i can connect my sandisk cruzer contour 8gb to the 3rd and 4th ports at the front which works perfectly but when connecting to the first two ports it doesnt work. it shows the device on 'my computer' but when i go inside there are no files. sometimes the usb doesnt even get recognized and its powers off after 1 second.

i then tested my other usb which is a sony micovault 4gb USM4GL and it works on all 4 ports. i think both are USB 2.0 so i dont understand why one of them doesnt work for the first 2 ports.

my computer was built by NCIX so all the drivers are installed but just incase here are my drivers and versions: http://tinypic.com/view.php?pic=24x075u&s=6
ASMedia XHCI Controller ----- 1.143.0
Generic USB Hub ----- 6.1.7601.17586
Intel(R) 7 series/C216 Chipset Family USB Enhanced Host Controller ----- 9.3.0.1025
Intel(R) USB 3.0 ----- 1.0.5.235
USB Root Hub ----- 6.1.7601.17586

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